Privacy Policy
Effective Date: 31 January 2024
Ningbo Eleroyal Import & Export Co. Ltd. respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.
By using our website, you agree to this policy.
1. Information We Collect
We may collect the following information:
Information you provide directly
Full name
Email address
Phone number
Company name
Country
Product requirements or inquiry details
You provide this information when you:
Submit a contact form
Request product information
Place an order
Communicate with us by email or phone
Technical information collected automatically
IP address
Browser type
Device information
Pages visited
Date and time of access
This helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
Respond to inquiries
Provide quotations
Process orders
Deliver products
Offer customer support
Improve our website and services
Comply with legal obligations
We do not sell your personal data.
3. Sharing of Information
We may share your information with:
Shipping and logistics providers
Payment processing partners
Government or customs authorities when required
Service providers who support our business operations
We only share necessary information to complete your request or meet legal requirements.
4. Data Storage and Security
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.
While we implement security measures, no system is completely secure. You submit information at your own risk.
5. International Data Transfers
As a company based in China, your information may be processed and stored in China or other countries where our service providers operate.
By using our website, you consent to this transfer.
6. Data Retention
We retain your information only as long as necessary to:
Fulfill business purposes
Maintain records
Comply with legal requirements
When no longer needed, data is securely deleted or archived.
7. Your Rights
Depending on your location, you may have the right to:
Request access to your data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent for processing
To exercise these rights, contact us using the details below.
8. Cookies
Our website may use cookies to:
Improve site functionality
Analyze traffic
Enhance user experience
You can adjust your browser settings to disable cookies. Some features of the website may not function properly if cookies are disabled.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact:
Ningbo Eleroyal Import & Export Co. Ltd.
Area C Hongtang Industrial Zone, Jiangbei District
Ningbo, China
Email: [email protected]
Phone: +86-574-5511-1081
By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy.
